The Possibility Club podcast: Practical Bravery - VOLATILE INNOVATION!
What does it mean to be a global entrepreneur today? How do new technologies help entrepreneurs tackle big challenges? And what kind of bravery does it take to lead in such dynamic times? Join us as we explore these questions with a leader who's redefining the boundaries of business and innovation. In this episode we're diving deep into how entrepreneurship not only shapes economies and sociey worldwide but also drives the bold leadership and bravery required to address some of our biggest global challenges. From economic inequality to technological disruptions, what do we need to answer in order to pave the the way forward in a digitised future? Our guest this week is serial entrepreneur and CEO of MoreThanDigital, Benjamin Talin.
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Benjamin Talin website
"My first enterprise was at 13 years old, I stumbled into doing I.T. marketing stuff, building server networks. I was making good money for a small boy who got 20 Euros allowance per month, suddenly having 300 Euros per day was kind of good!"
"I got bored. Later I was burning a lot of my own capital for my startup and I literally rode it into the ground. I didn't really get the game because no product no funding, no funding no product. So I built a digital agency. I'm good at marketing so I just built that."
"It was just a journey of constantly: I see an opportunity and I do it, and I create an opportunity and I leverage it."
"I traded most of the companies just out of frustration!"
MoreThanDigital
Ben's page at MoreThanDigital
https://morethandigital.info/en/author/ben/
"Eastern Europe is very entrepreneurial, because they have more pain, I would say."
"When you talk with Americans they talk about billions, but in Switzerland, Germany or Austria it's like 'yeah we dream about one million, or two million' — so the type of 'dreaming big' is different."
Benjamin Talin on LinkedIn
https://www.linkedin.com/in/talin/recent-activity/all/
"We are doing economic development programmes. That is what I was doing for governments but they didn't want innovation, they didn't care about innovation. Most of the time I had people say to me, 'ah, that's so different from what we are doing,' and I'm like, 'that's what you paid me for!'"
Most people think that innovation is like building a rocket or something. But more than eighty percent of innovation is incremental innovation. You have something, it's an existing market, it's an existing product, and you implement something that makes it better.
"Radical innovation, which is what people think about innovation, is actually creating a new market with a new product. And that is almost impossible."
Benjamin Talin on Twitter/X
Benjamin Talin on Instagram
https://www.instagram.com/t_b3n/
"First of all, we are all humans. We need to understand that besides that we wish that society would be better, and we wish that humans would be nicer, we are first and foremost always optimising our own good. That's our own priority. If we understand that we can extrapolate it onto organisation."
"People are starting to lose a lot of money. If you are VC-backed they always tell you, 'invest everything! Be fast! Be fast!' But if no money is coming up, it's like 'ah, you invested everything, how bad'!"
Maslow's hierarchy of needs
https://en.wikipedia.org/wiki/Maslow%27s_hierarchy_of_needs
"Technology will change the way people perceive money, people perceive freedom, people perceive the social structure."
"You have an idea, you pump it up, it goes bust. Before you even launched the second t-shirt, people are already bored and there's somebody else doing it."
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This episode was recorded in March 2024
Interviewer: Richard Freeman for always possible
Editor: CJ Thorpe-Tracey for Lo Fi Arts
For more visit www.alwayspossible.co.uk
[00:00:00] This podcast is brought to you by Always Possible
[00:00:04] AlwaysPossible.co.uk
[00:00:12] Psst, yeah, you come gather, come closer, I've got something to tell you.
[00:00:20] In the fast paced digital world, the role of global entrepreneurship is more crucial than ever.
[00:00:26] And on the Possibility Club podcast, we're diving deep into how entrepreneurship not only shapes
[00:00:31] economies and societies worldwide, but also drives the bold leadership and bravery required
[00:00:37] to address some of our biggest challenges. From economic inequality to tech disruption,
[00:00:44] the questions that we're looking to find answers to are fundamental to paving the way forward
[00:00:50] in a digital future. Our guest this episode worked at the forefront of digital innovation,
[00:00:56] a serial entrepreneur's CEO and founder of more than digital. He's a leader in promoting digital
[00:01:03] trends and exploring how tech landscapes can be leveraged to foster change and drive progress
[00:01:10] in commerce and in innovation. What does it mean to be a global entrepreneur in 2024?
[00:01:17] How do new technologies help entrepreneurs tackle big challenges? And what kind of bravery does it
[00:01:22] take to lead in such interesting, stupid, fascinating times? In this episode, we're
[00:01:30] exploring these questions with a leader, an entrepreneur who's trying to redefine the
[00:01:36] boundaries of business and innovation in different sectors right across Europe and beyond.
[00:01:42] I'm Richard Freeman. This is The Possibility Club and my guest this episode is Entrepreneur
[00:01:48] and Digital Visionary, CEO of more than digital, Benjamin Tallinn.
[00:01:59] Well hello, welcome to The Possibility Club. It's Richard here. We're here to discuss
[00:02:04] bravery and the application of big ideas, innovation, risk change as ever. But I'm delighted
[00:02:12] to be joined by someone who knows a lot about this from the front line, a man who has founded
[00:02:19] a number of businesses, dreamt up lots and lots of products to take to market in
[00:02:24] different parts of the world, very much knows the ups and downs, the rough and the smooth.
[00:02:29] And that's what I'm very interested to talk about today, that the pains and rewards of
[00:02:33] entrepreneurialism. And my guest today is Benjamin Tallinn. Benjamin, how the devil are you?
[00:02:39] Thank you very much. Thanks also for inviting me. It's really a pleasure to hear.
[00:02:45] And where are you calling in from today? Actually right now in Bulgaria. It's with
[00:02:50] our team in Bulgaria. So we have a development team here. And that's why I'm calling from
[00:02:55] not Switzerland normally. Or let's put it this way, most of the time I'm in Switzerland
[00:03:02] for filing my taxes and opening some letters. Because in the last one and a half years, I
[00:03:08] needed to travel so much between development team between business development, so on.
[00:03:13] So constantly traveling literally giving up. And so we are here speaking of pains, right? So
[00:03:20] constantly traveling for one and a half years between meetings, between partner meetings.
[00:03:25] What's the sort of innovation tech landscape like in Central and Eastern Europe at the moment?
[00:03:32] The overall sentiment is mixed. Let's put it this way. We have a lot of different sentiments
[00:03:39] actually coming together. There is those who actually see the opportunity because it became
[00:03:44] a big thing to be entrepreneur, to start his own business and everybody's feeling about it.
[00:03:50] So in the last years, especially after Corona, people were just like, yeah, let's get the
[00:03:54] business going because there was a huge surge during Corona in business activity and
[00:03:59] entrepreneurial activity. And of course, we also had this big hype around all the technology,
[00:04:05] pretty much free money was floating around and just everybody was happy because they got huge
[00:04:11] funding for just having a little idea and the five page pitch deck and just saying like,
[00:04:15] I worked for Google for two months and I was an intern there. But now I'm tech pro and AI pro.
[00:04:23] So that actually filled a lot of the hype.
[00:04:27] Now there is an awakening. So Europe is still growing compared to US. It's not really that
[00:04:33] dynamic. You're not really that much into this entrepreneurial spirit. So you still have
[00:04:38] this gap to fill. So this is the one trend that the gap is filling and people are starting
[00:04:43] to actually be more entrepreneurial. The second thing what is happening right now is actually
[00:04:48] people are desperate for money because most we see is they're sitting on a lot of dry powders
[00:04:52] so they don't invest. They don't really take companies to the next level. We have just saw
[00:04:57] actually that there was it was the last quarter of 2023 and we had more company
[00:05:04] bankruptcies than in the whole 2022 together. So there are a lot of startups dying and even
[00:05:10] big ones. So they don't get like the C or D funding and we see also a lot of
[00:05:16] downruns. So there is also a lot of pain in the whole process because people are starting
[00:05:21] to lose a lot of money, are starting to burn through all the capital they have.
[00:05:26] And of course if you're VC backed they always tell you like invest everything invest everything
[00:05:31] be fast be fast. But if no money is coming up it's like you invested everything. How bad.
[00:05:39] Eastern Europe is very entrepreneurial because they have more pain I would say
[00:05:45] rather than for example Germany or Austria. Switzerland is a little bit more compared to
[00:05:51] Germany or Austria when it comes to entrepreneurial activity. But the problem is also that the
[00:05:56] road viewer to be honest I travel so much and it's so different when you actually talk with
[00:06:01] Americans when they talk about billions and in Switzerland Germany, Austria is rather like
[00:06:07] yeah we dream about one million or two million. So the type of dreaming big is way different.
[00:06:15] Is this what you always planned to do? Was this your dream?
[00:06:19] Actually not really. I had my first company be 13 so my first enterprise was with 13.
[00:06:27] Yeah and I just kind of stumbled into it because I was good at what I was doing. I was
[00:06:33] doing IT marketing stuff. I was literally building server networks and literally that was good old
[00:06:39] time to build servers so that was my job. I was actually making good money you know for a small
[00:06:45] boy who actually got like 20 euros of allowance per month suddenly having like 300 euros a day
[00:06:51] it was kind of good. And yeah then after selling pretty much the customers base there
[00:07:00] with 18 I was going to the US and I started dreaming bigger and I came back and I had the first
[00:07:09] companies and not even companies. I was just actually I was coming back to study. I wanted
[00:07:16] to go into finance that was back then my idea to go into finance and in the university I was
[00:07:22] just so bored. I was literally just so bored. So I started to go to some entrepreneur club
[00:07:27] sessions and saw that there is like help to get your startup up and running and it was just like
[00:07:33] yeah okay I had a startup so why not think about something else. And then I came up with very
[00:07:40] very big ideas and it was so big that it was already doomed to be actually too big for what
[00:07:47] I wanted to achieve and what I had in capital. So I was burning a lot of capital of my own
[00:07:53] capital for my startup there and I literally wrote it into the ground. Then the second startup
[00:08:01] was also it was a little smaller but still way too big and I didn't really get the game because
[00:08:06] no products, no funding, no funding, no product right. And I wasn't really getting the game
[00:08:11] and then I was changing it and then I was just like building my company back around. I
[00:08:18] actually built a digital agency because I said like I'm good at marketing so I just built that
[00:08:24] and from this agency then a company group and I did a lot of publications and a lot of change
[00:08:29] management topics and I always thought that I'm going to be in the consulting industry and
[00:08:34] I always loved turnaround management. And out of the simple reason because it's just so fun to
[00:08:40] actually just deconstruct and reconstruct something and yeah and then I had my own
[00:08:46] company in Cubator. There were actually seven companies in this incubator. It was just a
[00:08:51] journey of constantly I see an opportunity and I do it and I create an opportunity and
[00:08:56] I leverage it. And actually the last one was a very frustrating experience also in a way
[00:09:03] because I was doing a lot of consultancy. You know back then I started smaller so I
[00:09:08] could help SME companies because they literally had the pain and there you have more freedom
[00:09:12] to do something. It was more hands-on approach and suddenly due to my expertise being widely
[00:09:19] shared and I had a lot of publications that gained a little fame. I was suddenly advising
[00:09:25] companies like Google, Arliant, Governments and you know it's a total different ball game.
[00:09:30] It's more politics. It's more about make a presentation now and the next presentation
[00:09:35] is in six months and you have this and we have to stake more on the meeting there.
[00:09:39] It's not really like do something and change something. It's more like play the game and you're
[00:09:44] okay and I lost pretty much all my passion for that stuff and I also got so annoyed with all
[00:09:51] this bullshit thing. Sorry for language here but everything all this bullshit thing,
[00:09:56] all this marketing blah around digital here and innovation there and AI blah and I was just
[00:10:01] so annoyed with it. It's not rocket science. You don't need to do much. It's just easy.
[00:10:07] I explain it to you easily. It was just again frustration. I created most of the companies
[00:10:13] just out of frustration and I said I'm going to make a blog. I'm going to explain all these
[00:10:17] things as easy as possible without buzzwords, without all these marketing phrases, without
[00:10:22] CTAs and sponsor posts and some advertising whatever. Pure information as I would want
[00:10:30] it to here as an entrepreneur and yeah this little block then became what is now one of the
[00:10:36] top 15 big business platforms in the world. We are helping now with two and a half million
[00:10:41] executives worldwide every year. We are doing economic developments programs because that's
[00:10:46] actually what I was doing for governments but they also didn't want innovation. They didn't
[00:10:51] care about innovation. Most of the times I literally had people saying like, ah that's
[00:10:55] so different from what we are doing and I'm like that's what you pay me for.
[00:11:01] Do you think most people that talk about innovation have the first idea what innovation means?
[00:11:07] Most of the people think innovation is like I don't know building a rocket or so. It's something
[00:11:13] super innovative and you need to radically change the market. The fun thing is actually that more
[00:11:19] than 80% of innovation is incremental information. So you have something, it's an existing market,
[00:11:26] it's an existing product and you implement something that is making it better. And radical
[00:11:32] innovation that is actually what all the people always think about innovation is actually creating
[00:11:38] a new market within your product and that is almost impossible. We are not anymore in an age
[00:11:45] where we can literally have radical innovation. We can just build on iterative innovation.
[00:11:50] For example AI, everybody is hyping AI but in the end it's an algorithm. It's a simple
[00:11:55] algorithm and all of these algorithms were actually invented in the 1960s. The only bigger
[00:12:00] breakthrough of an algorithm was deep learning and that was in the 2000s. Just getting a little
[00:12:05] better at understanding languages and a little better at actually building a bigger model
[00:12:10] to actually have better answers for this model. First of all we are all humans. I guess that's
[00:12:15] the first and foremost biggest thing we should mention. We need to understand that besides we
[00:12:22] wish that the society would be better and we wish that humans would be nicer, we are first and foremost
[00:12:28] always optimizing our own good. So that's our own priority. And if we understand that then
[00:12:34] we can actually extrapolate it on organizations because in small teams and small startups
[00:12:40] it's easier to find that everybody works for his own good as the bigger group. If you are five
[00:12:47] founders, everybody works for himself or his share but together you actually put in the company. So
[00:12:53] that is actually opening up more possibilities to actually get a personal wedding in. You cannot
[00:13:00] be fully agile in an organization because then everything would break apart. Who is going to
[00:13:06] manage the numbers? Somebody has to manage numbers. Somebody needs to be responsible for numbers.
[00:13:12] And of course if somebody becomes responsible for a very big number his responsibility is there
[00:13:17] and he is taking care of himself that he will also in future be taking care of this big number
[00:13:23] so he's fighting quite a big thing to actually defend his number. And hierarchy also gives you
[00:13:28] then pretty much power. And if you have power you want to be in power and you want to
[00:13:33] be less than power. So you're not actually very likely to give up the power because somebody
[00:13:38] else says we have a new thing that's actually the innovators dilemma, right? So you're successful
[00:13:43] at the moment with something and I need to destroy myself. I need to destroy my reputation
[00:13:48] something where I'm proud of somebody that makes me maybe good bonus and good salary
[00:13:52] whatever and admits that something else will be better and I'm not proud of that
[00:13:57] It's a very human thing. The size makes it worse, but it's not that the size is the only determinant
[00:14:05] in that and of course the harder it is to pivot for example I don't say the name here
[00:14:11] and very very very large company. I always thought they're super innovative. They're super good
[00:14:17] at breaking things and putting together. They actually have one of the biggest
[00:14:21] optional transformation problems ever created by humans because one of the departments is
[00:14:26] actually so powerful that by just triggering 0.1 growth in this department it's bigger than
[00:14:34] 20 other departments compliant. If you have this power the power leaves somebody to corruption
[00:14:41] and then it's actually coming from the inside because you cannot give everybody equal rights.
[00:14:46] You don't have equal departments, you don't have equal budgets, you don't have equal whatever
[00:14:52] so somebody will always be a little more right because he can say like
[00:14:55] hey my budget is like 50 times bigger than yours why should I listen to you?
[00:15:09] This podcast is brought to you by Always Possible but who are we?
[00:15:13] Always Possible works with ambitious businesses, charities and public services
[00:15:18] that are thinking about what's next. From architects to aerospace companies,
[00:15:22] puppet theaters to primary schools, business networks to big data analysts.
[00:15:26] If you're wanting to be brave with some big decisions or to be clearer about what to
[00:15:30] prioritize then an award-winning workshop from the Always Possible team is a brilliant starting
[00:15:35] point. We care about just one thing building ideas that work. For creative, intuitive and
[00:15:43] practical expertise consider Always Possible as your strategic partner.
[00:15:50] Find out more about how we could power up your mission visit Always Possible dot co dot uk
[00:16:06] This is a quick note to say that the Brighton Paradox will be back.
[00:16:11] Season two will be a shorter, tighter series looking at the energy,
[00:16:15] impatience and opportunity happening in post pandemic Brighton and Hove.
[00:16:20] We're examining the landscape across the city in 2024, what's changing, what's building
[00:16:26] in economics, culture, community and technology? Why are people telling me that they are in
[00:16:32] fight or flight mode? What is the significance of a council with an overall majority?
[00:16:37] How is artificial intelligence maybe changing the way people solve problems in the city?
[00:16:42] And of course, how has a podcast changed the lives of Brighton's children?
[00:16:48] And it's not this one. All new interviewees and all new explorations of the city.
[00:16:55] But right now we're still gluing the jigsaw together so you'll have to wait a little
[00:16:58] bit longer. But we are delighted to announce that we're being supported again by Brighton
[00:17:03] Hove Albion Football Club, who return as brilliant headline sponsors and partners.
[00:17:08] And the University of Brighton's Help to Grow Management program also returns as a really
[00:17:12] valuable project partner. And in addition, we have two new supporters, the exceptional
[00:17:18] focus EQ investors and the legends at Midnight Communications. And we couldn't do this
[00:17:23] without all of these visionary people. Brilliant. Thank you. Take care. Speak soon.
[00:17:29] If you're painting a picture there of inherent human frailty, I guess, or fallibility, humans will
[00:17:38] always get in the way of themselves as well as be gloriously creative and imaginative.
[00:17:45] But I'm going to argue that there's also an innate compassion and a need to solve problems
[00:17:52] that we can do at a scale and with speed and with technology today,
[00:17:58] more than we ever could do in history. And so do you see a shift in the kind of entrepreneur
[00:18:05] psychology where we are also better at harnessing the power of capital, of technology,
[00:18:12] of genuine innovation to create greater value than just finance? Do you see
[00:18:20] any more of that than perhaps there used to be? Or do you fundamentally feel no,
[00:18:26] it's still every person for themselves and will ever be thus?
[00:18:30] No, it's not just every person for themselves. But it's actually Maslow had a very nice
[00:18:35] pyramid, right? So he was like, we care less depending on how much are we fulfilled.
[00:18:42] Part of my job as a futurist is actually to see 20, 30, 40, 50 years into the future.
[00:18:48] So first question that we asked is, do we see the positive impact for everyone? Yes,
[00:18:54] we see it. Actually, there has never been a history or any part of the history where there was
[00:19:01] less poverty and less people starving or less people living pretty much below the
[00:19:08] super limited poverty line. So what contributed to that is, of course,
[00:19:15] better factor productivity. So for example, agriculture. Agriculture wants 80, 90 percent
[00:19:21] or almost of the whole GDP production. Pretty much everybody was working in one kind of
[00:19:28] or another in agriculture, right? Because that's the only way to survive. And right now it's
[00:19:33] less than 1 percent of the global workforce and less than 1 percent of the global GDP. So
[00:19:39] right now we are super efficient in actually producing something that is a basic need. And
[00:19:44] that is the same with manufacturing for years, for almost centuries, you can say,
[00:19:51] manufacturing is in decline. So manufacturing is becoming more efficient. We have more
[00:19:56] automation, we have bigger plants, we have better processes, we have better materials,
[00:20:00] so also the production processes can improve. I mean, we can literally have something right now
[00:20:06] made for $1, which was 50 years ago, maybe $500 of labor you would need to put into that.
[00:20:16] The better we get, the more productivity we'll put in, the better it is. Just imagine,
[00:20:22] if we just text the whole world 1 percent, we could literally feed everyone for free. We wouldn't
[00:20:28] even need to think about food at all. Just 1 percent of the global GDP is agriculture. So we
[00:20:35] could literally feed everyone for just 1 percent of the global GDP. And we literally could give
[00:20:41] everyone everything from housing to everything if we just do 20 percent of the global GDP for that.
[00:20:49] And that number of manufacturing will also go down. So if we look into the future,
[00:20:54] what is happening? Productivity is getting better. We have no algorithms, AI, everybody loves AI at
[00:20:59] the moment, but we have algorithms. They're making things easier. They're making decisions
[00:21:04] easier, they're making production easier, whatever. And that will continue to do.
[00:21:08] And we have also a trend because most of the people who are watching us and
[00:21:12] hearing us are on a digital device. We are spending around four hours a day just with
[00:21:17] our smartphone. We can literally imagine a world where you don't even need to buy anything
[00:21:23] because it's just so cheap to produce that literally everybody can print it or just have it,
[00:21:27] or it's just en masse there. Like now, nobody would need to actually think of food.
[00:21:33] And that is where we are getting at, that food is just so cheap that people can't
[00:21:36] just afford it and they don't even think about it. Please take it with a grain of salt,
[00:21:41] what I'm saying. But in the end, when we look really 20, 30, 50 years into the future,
[00:21:46] we won't just be spending with a 2D screen four hours a day, but we will be actually
[00:21:53] spending with any device. It can be VR, AR, some BrainLink or whatever. It doesn't really matter
[00:22:00] what device it will be, but we will be spending more time in the virtual world.
[00:22:05] Technology will change the way people perceive money, people perceive freedom,
[00:22:11] people perceive the social structure and it will also of course have very big impacts on the
[00:22:16] reproduction of ours. Because if we have a virtual friend who is actually nicer to me than any real
[00:22:22] person, then we're also going to have virtual connections and maybe we don't even need other
[00:22:27] people. There is a possibility that we create more equality but also more dystopian future.
[00:22:33] I can see how there's a democratization of knowledge. And for sure, you know,
[00:22:37] I could only have dreamt when I was a child that I would have the entire history of recorded music
[00:22:43] or, you know, a billion hours of cinema and every dictionary, every word in my pocket,
[00:22:50] in my hand. And my daughter has that and doesn't know any different. You know,
[00:22:54] that's staggering how quickly that's happened. But there's also a deep, I don't know,
[00:22:58] is there a cynicism or is there a... I could understand people being deeply
[00:23:03] distressed at this idea of the real world is so dismal for lots of people. We just give up on that
[00:23:11] and concentrate on a virtual world where they can pretend they're in a palace.
[00:23:15] You know, I think from an ethical and moral perspective, that's a challenge.
[00:23:19] For you, do you see the need for a real galvanization of entrepreneurialism? You know,
[00:23:26] so, you know, should we be looking forward to a world in which, you know, most of the
[00:23:32] population doesn't need to work as you talked about, you know, because we should in theory be freed up
[00:23:37] to be able to live to our fullest potential. So the logical conclusion of that is that there are
[00:23:44] billions of entrepreneurs, you know, living creative free lives. Or are we almost certainly
[00:23:53] going to end up with all ownership and technological power concentrated in fewer and fewer people?
[00:24:01] I mean, you know, we are so far away from that utopia at the moment and every bit of tech that
[00:24:07] we've discussed is owned. Let's face it by a group of about four people.
[00:24:12] It's actually funny because I just recently wrote a report and there was part of the workgroup on
[00:24:17] that for Middle Eastern government. I cannot say the name right now, but they actually asked me
[00:24:23] what is the future of society and also pretty much the economy. Pretty much there is everywhere one
[00:24:31] of the major platforms. If you want to go into retail, you need to pay your fair share to Amazon.
[00:24:37] If you want to do something on social media, you're paying social media to your tax.
[00:24:41] So we already, we are kind of like a citizen in a platform and this platform is
[00:24:47] pretty much taxing you for that. You will be seeing a lot of different people being
[00:24:52] entrepreneurial in this space. You have an idea, you pump it up, it goes bust. You have an idea,
[00:24:58] you pump it up, it goes bust. And that is actually the power of social media because you can create
[00:25:03] type, you can create a brand, you can monetize it and people get bored. So before you even
[00:25:08] launch the second t-shirt, people are already bored today, somebody else doing it. So we're
[00:25:12] going to see a lot of new entrepreneurial but small entrepreneurial spirit. So people will
[00:25:18] have the small ideas, they're going to try to test it because as you said, they have time,
[00:25:22] they don't really need to do much. So some people will just get basic income and they just need to
[00:25:28] spend the time and pretty much a basic income on that. Other people will be working on some other
[00:25:33] services and service related things. Economy is always evolving. So that means we will
[00:25:38] always have somebody doing something and creating something that is of value where
[00:25:42] other people will pay you. I've got one more question and maybe it's coming back full circle
[00:25:47] to where we start but also picking up a little bit from there. If we do have much more creative
[00:25:53] freedom to be able to start and build businesses, but as you said, we're in a world in which hype
[00:26:01] will suggest we've got the next great unicorn and then it disappears. What does that do
[00:26:06] for the enterprise landscape? Surely it's going to be far harder to get investment. Surely banks
[00:26:11] aren't going to touch things with a barge pole. Surely it's going to be very difficult
[00:26:15] to find talent and to build a team. Isn't that an unintended consequence of this?
[00:26:21] Yes and no. I mean, if something is really good then this thing is delivering long-term value.
[00:26:29] It will be also delivering long-term value in the future but if more people are participating
[00:26:34] in the market it actually also becomes harder to deliver long-term value. So you actually see
[00:26:40] then a little bit more the extremes because you filter out then the more long-term impact things
[00:26:45] and then you just have all this. I mean what you see in China right now is super fast
[00:26:50] entrepreneurial fashion. It's literally banks are building themselves around these trends so
[00:26:56] they're literally banked from that so they literally play poker with it. So it's not that
[00:27:01] they're not interested in that because it is making money and every time somebody is making money
[00:27:06] if I can tell you I make a business for one hour and I give you 500% return
[00:27:12] and the chance is like one out of 200 then for you as a bank it actually makes sense. So I just
[00:27:18] give you the money and I just do it for 10,000 times and it will bring me to return as long
[00:27:24] as the industry can deliver that it will be happening. It's just a different mechanism.
[00:27:29] On the other side we see actually two currencies and that is for example with fashion.
[00:27:34] What happened in fashion? Fashion is a very good props for that. In fashion we have fast fashion
[00:27:39] so we have the people who are actually don't they don't give a timing thing about it so they just
[00:27:48] buy this room they don't even vary them sometimes just throw it. So we see this super short lift
[00:27:54] attention to something and this super low value to something but at the same time actually brands
[00:28:00] like Louis Vuitton, Dior etc. So the long term brands they gain way more quality and appearance
[00:28:09] and whatever because of this anti trend and that is actually what will be happening also in a lot
[00:28:15] of ways in an entrepreneurial setting so in a world which is super super fast and where you
[00:28:21] don't really rely on anything because there is constantly just new new new new new new
[00:28:27] so everything is new every hour you have a new startup coming up.
[00:28:31] Sometimes people just want to de-accelerate so you always see this other swing around so there
[00:28:36] will be super long term brands that can monetize on that it's just harder in the middle.
[00:28:43] How do you say I mean just look at 1916 70s in the US when the first consulting was coming
[00:28:52] up it was pretty much always the same copy pasting right so it was copy paste how consulting
[00:28:57] should work and then in the 80s 90s when it was flourishing you had McKinsey whatever coming up
[00:29:02] and right now you see all these super fancy pancy left and right agencies
[00:29:07] some are just popping up here some are just doing that there there is no coming down anymore
[00:29:13] so being normally is pretty much boring so you need to have either side and you see that
[00:29:20] in every industry for example for many many decades nobody would buy super cheap clothes to throw
[00:29:26] it away but super cheap clothes are now coming so you see people just using it's like it's worth
[00:29:32] nothing and then you have the other trend that Louis Vuitton can suddenly raise the prices
[00:29:37] for three times and people are buying in bulk as long as the market is not saturated people
[00:29:42] will come up that that is what we had with all this sus boom software as a service
[00:29:48] everybody had the same model the same pricing the same whatever now we literally see the market
[00:29:54] splitting up into this absolute deal kind of society where it gets built after the year it's
[00:30:01] gonna drop so you just have this quick commerce I have an idea I pump it I dump it or the
[00:30:09] people who are actually building long-term things so I mean somebody to compete with office
[00:30:15] it's almost impossible right now Google tried and succeeded in some way but it's not the full
[00:30:20] office here right so and competing with that is hard and that's like the Louis Vuitton of the
[00:30:26] software industry and I guess that will be also true for a lot of other industries that you see
[00:30:31] when they're coming up there will be a lot of averages there is one peak that is literally
[00:30:36] concentrating the power and for the rest is then free game and you need to differentiate
[00:30:41] yourself that's actually one thing disabled every social media we have seen at the beginning
[00:30:46] everybody gets a lot of reach and then at the end if you're if you're late for example LinkedIn
[00:30:51] was the same if you're right now starting with LinkedIn it's almost impossible to get to 30,000
[00:30:57] followers my friend told me that he had actually 10,000 followers within like seven days when
[00:31:04] he started with LinkedIn or when it was freshly out so just imagine right now 10,000 followers
[00:31:10] and LinkedIn that is that is almost like 10 years of work to get that you know the danger with all of
[00:31:15] that is that there's no depth there's no quality it's just perpetually driven by a kind of a need
[00:31:22] to move rather than a need to be really good where your skill is and listeners will be fascinated
[00:31:27] by this it's just understanding it being an analyst we all need to be better analysts
[00:31:32] really to be able to to work out how it all how it all plays but it's also hard I mean to
[00:31:38] be honest I spent so many days and hours and just doing that every day I spent like two three hours
[00:31:43] just educating myself understanding the thing it's natural what it does it's just maybe how the brain
[00:31:49] was wired for me maybe I'm just weird you can also be but for me it's always like I hear
[00:31:55] something I need to think what is the impact what will be happening afterwards if I don't know it
[00:32:01] I need to google it I need to understand it I need to see the consequences because you know
[00:32:05] in complex systems you usually say like this is combined with a and b and c and c is combined with x y
[00:32:12] z so you're just trying to actually map out what is happening there but what's a lot of systems change
[00:32:18] for example is missing these productivity gains or for example um these marginal gains whatever
[00:32:25] so you have a lot of these these intricate things which is in every single note not being covered
[00:32:31] and they have a huge potential because something positive can subtly turn negative if the market is
[00:32:36] actually saturating yeah we need to educate ourselves more on these things but it's super super super
[00:32:44] complex and I'm also I'm I'm coming to a maximum of my mind um of doing that and it takes me weeks
[00:32:51] to actually just think through because if the government gives me one of these challenges how
[00:32:56] to actually predict something how to actually look at things um it's just so many thousands of
[00:33:01] variables and so many thousands of possibilities uh dependencies etc and formalizing it it's hard
[00:33:08] that's why yes understanding the future might be good but most people don't have the time
[00:33:16] try to write down pretty much what is the worst that could happen so what is the fall out
[00:33:21] what is challenges what are some negative things that could happen try to map out what is the positive
[00:33:26] things and then pretty much just combine everything into a single table and prepare yourself so you
[00:33:32] are actually by combining it you have from different scenarios that are relevant for you
[00:33:37] you have at least then something that you could either use as an opportunity and so it's
[00:33:42] like a SWAT analysis of your future and always please if you do something like that just use
[00:33:48] the resources you have and don't forget something as a resource is very valuable for example your
[00:33:54] industry expertise your friends people always forget what resources they have they have a friend
[00:33:59] circle they have some expertise in the friend circle um and the same is also with a company
[00:34:03] for example I once was actually advising a carton producer you know this pop up display
[00:34:10] producers there uh for the pharmacies etc so they produce all the the stuff where the
[00:34:15] cosmetics and the pharma products are being sold they didn't know actually one of the
[00:34:22] greatest things they have so they couldn't even anticipate the future because one of the greatest
[00:34:27] assets they had was customer attention their displays were in front of millions of customers
[00:34:33] every day but the only thing they were focusing on is actually how to make cheaper
[00:34:38] carton and how to print cheaper and how to make maybe a flexible carton to do whatever
[00:34:44] bending stuff um but they didn't actually understand that actually the big assets they
[00:34:49] could have is customer attention and by just attaching a screen there and maybe just
[00:34:54] attaching a little camera or tablet there is camera and screen right um they could
[00:34:59] actually track what kind of advertising is working what kind of colors is working so
[00:35:04] they can literally upsell on that they can literally rethink the whole business model
[00:35:08] instead of selling a carton they could suddenly sell attention try to think outside
[00:35:13] of the box and that's the biggest challenge I see in all entrepreneurs thank you well lots there
[00:35:19] lots there um some good some good takeaways thank you so much for spending some time on the
[00:35:26] possibility club uh Benjamin Tellin thank you so much for inviting me
[00:35:35] thank you for listening to the possibility club practical bravery
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[00:36:32] always possible podcast the interviewer was Richard Freeman for always possible and the
[00:36:38] producer and editor was me Chris Thorpe Tracy for lo-fi arts have a good week
[00:36:46] alwayspossible.co.uk
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